Custom software vs off-the-shelf travel-agency software
A practical way for travel agencies to decide whether to keep, configure, connect or replace the software behind bookings, payments and operations.
Insights
Useful decisions begin with the way work actually moves.
Practical notes for established service businesses deciding what to keep, connect, change or build.
↗
How to map a travel-agency booking workflow before changing software
A practical framework for identifying where travel-agency enquiries, availability, reservations, invoices and payments stop sharing the same information.
Connecting travel-agency bookings, invoices and payment status
Why payment visibility breaks in travel-agency operations and the controls a connected workflow needs before automation is introduced.